Utskrift från Malmö universitets webbplats www.mah.se

Staff survey results show room for improvement

2018-06-12

WORKING ENVIRONMENT. Last week, Malmö University received a first result and a comprehensive analysis of the university-wide staff survey carried out by Springlife. The University’s level of achievement, meaning the sum of the improvement areas analysed, is 64.2 per cent. This in an average result and in line with other universities and colleges surveyed by Springlife.

The responses show that competencies are utilised and that managers are good at providing positive and constructive feedback. Generally, staff also feel that they have sufficient opportunities for career and skill development. However, the results also indicate that many feel they are lacking the right conditions when it comes to some of the most important aspects of their work.

"There’s a lot to improve if we are to ensure employees have the energy to drive the organisation forward, handle changes and make progress in future. The task at hand now is to break down the results, discuss what they mean and decide how to continue efforts to improve our working environment,” said HR Manager Charlotta Ankarlilja.

"A good working environment is vital in order to engage with the areas for development outlined in Strategy 2022; the staff survey is a tool to help us move forward.”

It is clear that the University is above benchmark when it comes to work-related fatigue, and employees do not have sufficient time to plan, implement, and reflect on their work. Another area that requires improvement is efficiency, and the University as a whole needs to be better at planning work and establishing common goals at an individual level. Many employees find that resources are not used in the best way possible, which is directly linked to performance and productivity.

Malmö University added a section on discrimination, bullying, and harassment that was not included in the regular survey. The answers need to be analysed before any action can be taken, but a first glance shows that 11.8 per cent experienced being discriminated against because of their gender while 7.1 per cent reported age-based discrimination. The discrimination is primarily related to working conditions and pay. The number of people who have experienced bullying is also high, with a total of 16.7 per cent reporting being bullied at work during the past year. The survey also shows that there have been several occurrences of sexual harassment in the past year.

The situation today

Workplaces are constantly changing and our organisation is no exception. There have been cutbacks, relocations, new organisational structures and large-scale projects, as well the changes that came with gaining full accreditation as a university.

“There’s a lot of commitment and enthusiasm among our staff. Alongside ongoing work, we’ve also experienced several years of changes, which may have affected workload and stress levels," said Ankarlilja.

At the same time, many initiatives have been introduced in recent years to improve our work environment. The University’s Rules of Procedure are being revised to increase collegiality and transparency regarding how and where decisions are made, and a pilot project to improve planning in teaching will soon be launched. The University is also offering a new introduction programme for managers and more manager training courses aimed at strengthening leadership.

If you have questions or would like to talk about the outcome of the survey, please contact your manager and/or HR department.